Videotex information packagers: a field study aimed at tomorrow's videotex authoring interface
John F. Kelley · ACM SIGCHI Bulletin · 1988
Twenty-Three professional Videotex Information Packagers ( VIP : graphic artists, database architects, wordsmiths, etc.) were interviewed about current work habits with an eye toward the implications for VIP automation. Interviews were taped and transcribed for semi-mechanized content analysis. Photographs of work areas and materials were also made. Observations include: heavy continuing reliance on paper notes and records; a frequently frustrated need on the part of VIP s for a variety of database listings in different formats (graphic and textual) at differing levels of detail; desperate need for more compatibility among the various hardware and software elements in the graphics/text/database synthesis process.