The Reformation of the C2C Electronic Commerce Transaction Process
Guoyou Zhang, Yueqiang Zhang, Yu Li · 2008
The article analyzes the problems existing in the process of C2C electronic commerce, and put forwards the preferable solutions by the redesigning and recreating of business transaction process. The solutions include: the regulations about the redesigning and recreating; the general transaction service process; the settlement resulting from the buyerpsilas to receive the products; the settlement of disputes arising from the fact that the buyer finds some defects in the products delivered by the seller; promote healthy transaction through the construction of community culture; protect the interests of the Website, the seller, the logistics and the third party etc.