Cross-use pattern language: cross-cultural user interface development tool
Jasem M. Alostath, Mesh’al Kh. Metle, Lamia Al Ali, Laila R. Abdulhadi Abdullah · Procedia Computer Science · 2011
This paper discusses the Culture-Centred Design (CCD) method and the integration of its result in developing a tool that can help designers to develop user interfaces for cross-cultural user websites. CCD method identifies the role of culture in the design of user interfaces. In order to determine the role of culture in the design of Cross-cultural user interface, two approaches were used and these are CCD and Pattern Language, and presented in this paper as two phases. The first phase focuses on the development of a cultural profile that is based-on CCD, whereby several investigating approaches were applied for three national cultures Kuwait, Egypt and UK (Brazil was investigated in the cultural profile). These approaches were applied to determine the link between users’ culture and user interface design specifically for e-banking systems. The second phase introduces the Pattern Language as a tool to transfer the knowledge perceived from CCD method to designers. The results of the first phase were exploited in the development of pattern language for e-banking UI design. This language is used to share successfully proven solutions that are usability tested and evidence based for specific cultures (Localization) or for multi-cultures (Globalization).