Techniques for mass training in basic computer skills
Jim Mitchell, Joshua Yeidel · 1984
The user service group within a university computing center faces a growing training challenge as computing becomes available to much larger numbers of students. In many institutions, larger class sizes for computer training are becoming a necessity. At Washington State University (WSU), our class sizes have grown from a maximum of 12 students to a maximum of 250 students in four years. The larger classes require new and enhanced training techniques. This paper presents some techniques which have been successful at Washington State University for classes up to 250 students. Also presented are some speculations about the impact on training techniques of even larger classes (750 to 1000 students).