Seeing the project
William Hart-Davidson · 2003
This paper reports the results of a qualitative study of the communication patterns of two student teams engaged in a design and documentation task. All communication events for each team are recorded and analyzed to produce displays that show how well-coordinated each team was throughout the project. The sorting and mapping methods presented suggest a new class of features for groupware applications, features designed to allow members of collaborative teams to monitor and adjust their communication patterns during the lifecycle of a project.