SPARROW-a speech and knowledge based architecture for a workplace
Ruth Marzi · ACM SIGAPL APL Quote Quad · 2000
An architecture is presented, which for complex office-systems makes use of speech-processing as well as various methods from artificial intelligence in order to increase the acceptance of such systems. Support can only be useful if it is twofold: the end-user has to be supported in his daily tasks, but the ADE (application development engineer) also needs a tool to support him in the difficult task of configuring a work-place system and keeping it up to date, since the requirements on his qualifications span a wide area.