A User-Centered Methodology for the Evaluation of (Semantic) Web Service Discovery and Selection
Friederike Klan, Birgitta König‐Ries · 2014
Recently, a new breed of user-centric solutions to Web Service discovery and selection that applies Semantic Web Service technology in B2C settings such as e-Commerce has evolved. They significantly differ from traditional Web Service frameworks and have to cope with new challenges such as assisting consumers in specifying service requirements and providing effective decision support for service selection. Existing evaluation efforts within the scope of Semantic Web Services do not account for these user-specific requirements and hence are not appropriate for assessing the quality of solutions that are dedicated to end-users, i.e. service consumers. In this paper, we address this issue by proposing a user-centered methodology for the evaluation of Semantic Web Service retrieval and demonstrating its feasibility.