TRANSMITTING PATIENT AND DEVICE DATA VIA GSM - CENTRAL MANAGEMENT FOR DECENTRAL MOBILE MEDICAL DEVICES
T. Bachmor, J. Schöchlin, A. Bolz · Biomedizinische Technik/Biomedical Engineering · 2002
Equipping medical devices with long range telemetry opens completely new possibilities for emergency response, home care and remote diagnosis. Mobile communications nowadays seem to be a generally accepted part of our modern world, but bridging the gap between new (consumer-) technologies and medical devices still is a challenge today. Providing a telemetry link (GSM) is just the trivial part--ensuring security, reliability and service management are the more critical tasks that need to be addressed. Therefore, a complete system concept consists of an automatic fleet management (e.g. periodic device-initiated service calls) as well as customer relationship management (CRM), including technical service and a trouble-ticket system.