Failure analysis in query construction
Bernard J. Jim Jansen, Amanda H. Spink, Tefko Saračević · 1998
This paper reports results from a failure analysis (i.e., incorrect query construction) of 51,473 queries from 18,113 users of Excite, a major Web search engine. Given that many digital libraries are accessed via the Web, this analysis points to the need for redesign of the traditional search engine interfaces.