All look same?
Jodi Forlizzi · interactions · 2010
research-article Share on All look same?: a comparison of experience design and service design Author: Jodi Forlizzi Carnegie Mellon University Carnegie Mellon UniversityView Profile Authors Info & Claims InteractionsVolume 17Issue 5September + October 2010 pp 60–62https://doi.org/10.1145/1836216.1836232Online:01 September 2010Publication History 12citation1,382DownloadsMetricsTotal Citations12Total Downloads1,382Last 12 Months163Last 6 weeks15 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access