A programming language framework for designing user interfaces
Michel Pilote · 1983
Programming Language researchers increasingly recognize that a high proportion of application development costs involve the interface with users of the application, including various dialogues, input formats, error checking, help and explanation messages, and the like. They also increasingly recognize that maintenance costs tend to overshadow development costs. These two factors even multiply their adverse effects: as the user needs evolve, it is the interface with a system which generally requires the most maintenance. The user relationship is even said to account for about 60 percent of the maintenance problem [Lientz and Swanson 81].