Using user-centered design to discover motivation and priorities in an established online community
Elly Searle, Katie Derthick, Toni Ferro, Jonathan T. Morgan, Mark Randol Zachry · 2009
This poster presents our work using a face-to-face user-centered design method to inform the design of a reputation visualization for an established online community. The benefits of conducting an offline group session with online community members included insights into motivation and priorities, an understanding of community norms, and a member check on previous findings.