Enhancing Public-Private Partnerships Through SMS Vouchers
Kristina Lugo · Procedia Computer Science · 2012
With the increase in subscriptions and applications for mobile technologies, SMS vouchers introduce a channel to enhance the current paper-based voucher scheme processes of public-private partnerships. The benefits of SMS vouchers stretch beyond efficiency to substantially improve the effectiveness of the program's operations. SMS vouchers require a strong understanding of the complex relationships amongst the various stakeholders involved in addition to a robust technical implementation.