User customization of a word processor
Stanley R. Page, Todd J. Johnsgard, Uhl Albert, C. Dennis Allen · 1996
The purpose of the study was to identify the customization changes users typically make to their word processor.Ninetytwo percent of the participants customized their software in some way.Participants who used the software most heavily also did the most customization (p < .05).Most of the customization was done to facilitate the participants' work practices.The most common changes involved providing easier access to custom or often-used functionality.Button Bars seemed to provide an easy and effective means for participants to customize access to the functionality they wanted.Few participants customized the visual appearance of the interface.