Design of electronic information
Walter R. Bender, Ron MacNeil · IBM Systems Journal · 1996
We experience both qualitative and quantitative aspects of information. The design of electronic information involves a search for a common ground between the quantitative description of information and its qualitative expression. In searching for this common ground, at issue is not only what one designs, but how one designs, what happens to the design after it is conceptualized, how users interact with the design, and what effect the design may have on society.