The Goldilocks Content Framework: identifying just-right information
Jared M. Spool, Joshua Porter · Conference on Designing for User Experience · 2005
Content is an essential part of any successful web site. However, little work has been done to help designers understand how much content they need or what that content should say.Using a novel approach of analysing the conversations between users on discussion lists, the authors have determined there are essentially 14 types of content that form a framework of what users need.This initial look at the research results gives insights into the Goldilocks Content Framework and potentially gives designers a tool for planning, budgeting, and assessing the quality of content on their web site.