Structuring for Subjective Experience: The Contextual Scenario Framework
Eric Haruki Swanson, Keiichi Sato · 2012
Systems developed without addressing subjective experience can generate interactions successful in their tasks but counterproductive as experiences. Addressing subjective experience requires creating hypothetical situations with realistic human actors, subjectivity's embodied nature prevents examination in isolation from either person or context. The Contextual Scenario Framework (CSF) assists in the systematic creation of scenarios incorporating subjective experience. It supports structuring, management and reuse of discoveries from domain research, enabling authors to weave contextual information throughout scenario development. This paper extends the CSF in three ways: relating it to structural features of subjective consciousness, formalizing the model for implementation, and increasing linkages between scenarios and field data. A demonstration case starts with a generic event sequence from a Use Case. The scenario written using the CSF intermingles the source sequence with field-research learnings to explore the subjective experiences of two human actors, addressing the question, "What might happen in the real world?".