Building a Business Case for Computer Forensics
Kelly J. Kuchta · Information Systems Security · 2000
A client's recent experience with a mysterious and unexpected crash of its servers demonstrates the value of having good information. The crash caused the loss of data to that client's critical Accounts Payable and Accounts Receivable records that kept its banker informed of the company's financial state. After making an initial assessment of the issue, the company inquired about the use of computer forensic services to identify the source and come up with a remedy. A week after pursuing answers through some of its product vendors produced a lot of frustration and no answers, the services of a computer forensic professional were requested. On day one, the forensic expert identified the potential source. Day two produced a confirmation of what was suspected on day one. By the end of day three, the company was back to business as usual. All of this was possible because information about the incident was available.