Designing motivational features for sustainable urban mobility
Silvia Gabrielli, Rosa Maimone, Paula J. Forbes, Judith Masthoff, Simon Wells, Laura Primerano, Laura Haverinen, Giancarlo Bo, Marco Pompa · 2013
This paper describes the User-Centred Design process followed within the SUPERHUB project in order to investigate requirements, elicit user feedback and refine motivational features of a mobile app fostering the adoption of sustainable behaviors for urban mobility. We report the main lessons learnt from focus groups, participatory design sessions, and low-mid fidelity prototyping of the motivational features designed. These lessons are currently informing our implementation work in SUPERHUB and could be of interest for designers in the eco-sustainability field.