A Study on Assessor's Competence and Efficiency of Software Process Assessment
Jong-Moo Lee, Cheol-Soo Park, Mahn-Sul Kim · The Journal of Information Systems · 2011
In this study, we verify the relationship, which is presented by ISO/IEC 15504, between the assessor's competence and the efficiency of assessment. The ISO standard has been developed by many formal trial experiences for the software process assessment. The software process assessment determines the process capability, and makes the software process improvement possible in the development cycle. In the field assessment, third-party and team-based assessments are generally recommended. Therefore assessors' competences are essential to achieve the effectiveness and the efficiency of assessment. Survey data are collected from the third-party process assessment of a real IT industry, and the analysis is done by a causal modelling technique - PLS. Some findings are as follows. Depending on assessors' SE experiences, effects of the assessor's competence are existed, and their standard knowledge and assessment skill are effected each other. And the efficiency of assessment depends on the assessor's competence. In addition, the power analysis is presented and future research is suggested, because of many limitations of this study.