Open research questions for academics and industry professionals
Rebekka Andersen, Sid Benavente, Dave Clark, William Hart-Davidson, Carolyn Detjen Rude, Joann T. Hackos · Communication Design Quarterly · 2013
To identify some of the research questions and needs of most importance to industry professionals and academics, we conducted a Technical Communication Industry Research Survey that posed a common set of questions about research. Here we report the results, which suggest some differing priorities for academics and industry professionals, but also some shared priorities that might help guide disciplinary research, including content strategy, user behavior, metrics/measurements, and process/practices.