About the development of an interactive assistance system for impaired employees in manual order picking
Andreas Baechler, Peter Kurtz, Thomas Hoerz, Georg Kruell, Liane Bächler, Sven Autenrieth · 2015
For the user-centered development of an assistance system for manual order picking with impaired people, the interaction partners "human and machine" are interviewed and examined in a first analysis. A survey of user-tasks and --requirements was carried out in form of an expert interview with a questionnaire in a sheltered workshop. Thereby 78 questionnaires about impaired employees are filled in by the pedagogical staff of the sheltered workshop. The results of the evaluation give information about the properties and capabilities, but also about the personal benefits of such a system for the impaired people. The evaluated results serve as a framework for the hardware- and software-design of the order picking system.