Design issues for multi-document hypertexts
Robert J. Glushko · 1989
Document selection-Which documents should be included?* Extent of integration -How tightly linked should the documents be?* Locus of integration -Where in the documents should the links be?* Type of integration -What kinds of links should there be within and between the documents? DOCUMENT SELECTIONSelecting documents to incorporate in a hypertext is not a simple problem.The goal should not be to build a hypertext encyclopedia, a hypertext reference manual, or a hypertext version of system documentation.Instead, the goal should be to enhance the performance or enjoyment of people performing their jobs, using hypertext when it is appropriate to improve the access to and the usefulness of information.This view implies that the choice of documents to include in a hypertext should be dictated by a user and task analysis.Only when the intended users must combine information from more than one document to meet the information needs of the tasks they carry out is a multidocument hypertext called for.