Fostering Social Innovation through Multiple Social Media Combinations
Yannis K. Charalabidis, Euripidis Loukis, Aggeliki Androutsopoulou · Information Systems Management · 2014
Social innovation requires extensive networking, communication, and collaboration among various social actors. This article presents an approach to fostering and supporting social innovation through the combined exploitation of multiple social media. Furthermore, a methodology is developed for evaluating this approach, based on sound theoretical foundations: The wicked problems theory and the diffusion of innovation theory. This methodology is used for evaluating three pilot applications of this approach, organized in cooperation with members of the European Parliament.