The benefits of a long engagement
Mark Hartswood, Rob Procter, Roger Slack, James Soutter, Alex Voß, Mark Rouncefield · 2002
This paper critically examines Beyer and Holtzblatt's contextual design methodology. As a way of addressing what we argue are contextual design's limitations, we propose co-realisation, a methodology that calls for a long engagement: i.e., a longitudinal commitment from designers to building a shared practice with users. We illustrate what doing co-realisation means as practice with extracts taken from case studies of two projects.