The ergonomics lab: a practical approach
Christian Neugebauer, Nicola Spielmann · Behaviour and Information Technology · 1994
. This article is concerned with methods and experiences in usability testing of standard application business software. In order to achieve the multiple trade-off between scientific objectivity, practical applicability, and the cost-benefit ratio, a set of standard methods and the resulting testing environment in the ergonomics lab are described and demonstrated by examples. Stumbling blocks are discussed. Necessary additional prerequisites for a successful practical approach are stressed.