Exploring information interactions in the context of G oogle

Frances Johnson, Jennifer Rowley, Laura Sbaffi · Journal of the Association for Information Science and Technology · 2015

The study sets out to explore the factors that influence the evaluation of information and the judgments made in the process of finding useful information in web search contexts. Based on a diary study of 2 assigned tasks to search on G oogle and G oogle S cholar, factor analysis identified the core constructs of content, relevance, scope, and style, as well as informational and system “ease of use” as influencing the judgment that useful information had been found. Differences were found in the participants' evaluation of information across the search tasks on G oogle and on G oogle S cholar when identified by the factors related to both content and ease of use. The findings from this study suggest how searchers might critically evaluate information, and the study identifies a relation between the user's involvement in the information interaction and the influences of the perceived system ease of use and information design.

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