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Ina Wechsung, Kathrin Jepsen, Felix Burkhardt, Annerose Köhler, Robert Schleicher · 2012
This paper reports the results of an explorative field study investigating if and how remembered UX evaluations differ from evaluations collected during usage. Results show that while quantitative ratings are similar, qualitative data differs: Comments assessed during usage were less detailed but contained more affective evaluations compared to the retrospective remarks.