CD‐ROMs: Instructional Methods and User Reactions
Patricia Lynn, Karen Bacsanyi · Reference Services Review · 1989
Information storage and retrieval through CD‐ROM technology has now been available to the library world for over three years. CD‐ROMs, which allow patrons to do their own searching, have become popular library tools among patrons because they are quick, convenient, and can offer a printed record of retrieved citations. However, as many first‐time users learn, despite the power of the search and retrieval methods of CD‐ROM, these systems can appear somewhat complicated to novices. And, if a library subscribes to more than one database, differences in retrieval software hinder the transfer of search methodology between systems.