The Bilateral Resource Integration Service System
Dong Zhang, Nan Wu, Xu Li · 2012
With the popularization of informatization and the rapid development of modern service industry in the modern society, numerous providers are seeking customers to sell their services. In the meantime, customers' requirements are much different and they are having a much wider range of options. The study describes the servitization of real resources by studying on service resources so that they become service resources. The paper discusses the individualized requirements of customers. A service model is set to help both providers and customers to take part in services.