An instrumented approach to improving software quality through formal technical review
Philip M. Johnson · 1994
Formal technical review (FTR) is an essential compo-nent of all software quality assessment, assurance, and improvement techniques. However, current FTR practice leads to significant expense, clerical overhead, group pro-cess obstacles, and research methodology problems. CSRS is an instrumented, computer-supported cooper-ative work environment for formal technical review. CSRS addresses problems in the practice of FTR by providing computer support for both the process and products of FTR. CSRS also addresses problems in research on FTR through instrumentation supporting fine-grained, high quality data collection and analysis. This paper describes CSRS, a computer-mediated review method called FTArm, and se-lected findings from their use to explore issues in formal technical review. 1