Implementation of integrated tax system COTS product

Uyanga Sambuu, Zolbayar Chuluunbat, Esbold Unurkhaan · 2012

This paper tries to address a number of issues, problems and challenges currently facing while implementing ITS COTS solution in the Mongolian Tax Administration (MTA). The paper describes the gap between expectation of MTA towards positive impact of improved Tax Information system through COTS product and the real situation of the implementation of the product as well as serious risks confronting the new Tax Information System that is currently under replacement.

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