Designing support for remote intensive-care telehealth using the locales framework
Simon M. Kaplan, Geraldine Fitzpatrick · 1997
We put forward the locales t%wnework as a model for the principled understanding and analysis of systems support for cooperative work situations.By using the locales framework to identify problems and issues with existing practice and focus discussion on possible solutions, we can articulate requirements for systems design.This is illustrated through a study of inter-and intra-ICU consultation practice across three hospital intensive care units (ICUS).By applying the fkunework to the analysis of existing local and remote work practices, we evolve a family of requirements for a telecommunications-based remote consultation facility, sketch its high-level design and discuss the current status of the project.