Measuring Effectiveness of Learning Chatbot Systems on Student's Learning Outcome and Memory Retention

Suhni Abbasi, Hameedullah Kazi · Asian Journal of Applied Science and Engineering · 2014

Creating a learning environment in which students learn more effectively remains the great challenge from decades; different approaches are proposed, for example, Intelligent Tutoring Systems, Question Answering System and chatbot. All these approaches used natural language to achieve that goal. A comparison of these systems viz-a-viz student learning outcome and behavior is of eminent importance. To achieve this goal a chatbot system with knowledge base for Object-Oriented Programming Languages is developed and deployed. Case study was made to assess and evaluate the chatbot system for student learning methodology. Learning outcomes and Memory retention have been measured for the developed system. Comparisons were made between the results obtained using Google search engine and our chatbot system. The results indicate that learning through Chabot have a significant impact on memory retention and Learning outcomes of the students.

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