Modelling organisational practice in user requirements
Corin Gurr, Gillian Hardstone · 2002
Modelling of organisational practice is an important yet notoriously difficult aspect of requirements engineering. This paper presents an approach which utilises "lightweight" ethnographic analyses in modelling the knowledge that exists in an organisation, together with how and where knowledge is communicated amongst organisational members. We view organisational practice in terms of the tasks that the organisation carries out, modelling and analysing what knowledge is required to perform these tasks.