Exploiting expertise through knowledge networks
Michael N. Huhns, L.M. Stephens · IEEE Internet Computing · 1999
The paper discusses the necessary capabilities of knowledge networks: categorizing (the ability to classify Web pages and other unstructured data automatically); hyperlinking (the ability to add to each item of information appropriate pointers to other relevant items of information); alerting (the automatic notification of users and agents to new information that might be of interest to them); and profiling (the construction of models of users and agents to describe their interests and expertise).