Engineering
Dominic J. Furniss, ANN E. BLANDFORD, Bonnie E. John · 2013
In an age where HCI research is embracing softer approaches, we must not neglect the practical value of engineering research for HCI. This video challenges the assumption that engineering interactive systems takes a lot of effort with little pay-back or reward. We take CANCEL as an example. Not many people think about the challenges of implementing CANCEL effectively even though CANCEL buttons pervade modern life. Adding CANCEL is not just about adding a button: the processes behind the button needs to work, accurately, reliably, and in a timely way. Engineering research for HCI combines science, guidance and tools to make better products faster. In one study a company measured their return on investment as high as 17 to 1. This video provokes debate about the importance of engineering for HCI.