A framework for developing experience-based usability guidelines
Scott Henninger, Kyle J. Haynes, Michael W. Reith · 1995
Reflecting the growing consensus that principles and methods for developing effective interfaces are beginning to mature, usability design guidelines have begun to proliferate. But current approaches to guidelines tend to either be technology-centric, focusing on platform-specific interface widgets, or abstract and general-purpose. At best, these general guidelines provide weak support that is insufficient to support developers faced with specific interface design problems targeted for specific user populations. If the potential of usability guidelines as an interface design technique is to be fully realized, they need to be augmented with context-specific guidelines and examples that synthesize isolated guidelines into domain-specific solutions to design problems. In this paper, we present a method in which software development organizations can develop and evolve domain-specific guidelines based on the kinds of applications they develop. The method facilitates the process of determin...