Beyond strict illiteracy
Indrani Medhi, S. Raghu Menon, Edward B. Cutrell, Kentaro Toyama · 2010
One of the greatest challenges in designing applications for developing communities is that potential users may have limited literacy. Past work in UI design for low-literate users has focused on illiteracy as the inability to read per se, with little recognition to other cognitive differences between literate and non-literate users.