A comedy of errors: the London Ambulance Service case study

Anthony Finkelstein, John Derek Dowell · 1996

This paper provides an introduction to the IWSSD-8 case study - the "Report of the Inquiry Into the London Ambulance Service". The paper gives an overview of the case study and provides a brief summary. It considers how the case study can be used to orient discussion at the workshop and provide a bridge between the various contributions. Introduction The International Workshop on Software Specification & Design has established a tradition of using "case studies" to focus and provide coherence to its intensive working sessions. These case studies, supplied in advance to participants in the various tracks, have proved a fruitful way of working. Evidence of this can be seen most clearly in the "succeedings" or workshop reports which have followed previous workshops. It was decided for IWSSD-8 that, in order to provide common ground between the tracks, a single shared "case study" should be used, with each track drawing on it in a manner appropriate to their own interests and concerns. A...

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