The Research of BPM Software Trustworthy Evaluation Model
Hou Hong, Qinbao Song, Jing Yang, Hao Ke-gang · 2009
To deal with the selection of BPM software and lack of unified trustworthy evaluation index standards, this paper summarizes a systematic and reasonable BPM software trustworthy evaluation index system from the two dimensional prospective. By introducing a set of linguistic evaluation scales and the related notions, a multi-attribute group decision-making model base on AHP and linguistic scales is proposed using the functional relationship between terms in linguistic scale and their indexes, the AHP method, the additive weighted mean (AWM) operator and the hybrid aggregation (HA) operator. According to the actual example, we can see the model provides a convenient and effective way for BPM software trustworthy evaluation.