ICT Integrated Social Media Framework for consumer awareness in society using ICT tools
Sachin Kumar, Saibal Kumar Pal · 2014
Today's world is fast moving because of innovation and technologies advancements, new ways of defining the rule and life around us. In this fast paced world life is very hectic. According to surveys organised by various agencies it was shown that people are spending their very large time in doing their work and are in offices. They are not aware of the issues around them and their rights provided by which include political rights, economical rights, emotional rights, social rights, consumer rights. So it becomes very important to make aware citizens in developed world about their rights so that they can participate in democratic process of governance. In this paper we report one ICT framework integrated with ICT tools used by citizens to aware about government services and Social media to make aware the population living in developed towns and country. In this report, one architectural ICT framework is suggested with social media to play role in making citizen more inclusive and participatory in governance and their access right.