A framework for spyware assessment
Merrill E. Warkentin, Xin Robert Luo, Gary F. Templeton · Communications of the ACM · 2005
One of the most challenging problems confronting the IT community is responding to the threat of spyware. Recent research, legislative actions, and policy changes have been hastened to counter spyware's threat to the privacy and productivity of both individuals and organizations [2, 10--12].