Exploring technology through the design lens
Eileen Gillette, Heather L. O'Brien, Julia Bullard · Proceedings of the 2011 iConference · 2011
In this paper we explore the design of a museum system developed to increase accessibility to and interaction with a museum collection. We conducted a case study in which we interviewed participants involved in the design project, and reviewed documentation that spanned a decade of planning, building, and implementation. The goal of this research is to explore information interaction through the lens of a interdisciplinary team, which consisted of systems and museum personnel. In doing so, we emphasize the human and collaborative elements of design, and the human-to-human exchange in developing technology in the museum setting.