Using automatic techniques to evaluate usability of web multimodal interfaces design
Américo Talarico Neto, Renata Pontin de Mattos Fortes, Alessandro Assis, Willian Massami Watanabe · 2009
This article sets out some considerations for the design, development and evaluation of Web multimodal interfaces by means of the analysis and the results of the implementation of three case studies. In the case studies it was applied two usability evaluation methods, one analytical and one empirical, inserted in the MultiModal Web Approach (MMWA). The main objective was to facilitate the design activities provided by the MMWA with the capture and retrieval of Design Rationale from previous projects and improve the usability and user experience using the design patterns for multimodal interaction.