The knowledge audit: Meta-Matrix analysis
Ronald Dattero, Stuart D. Galup, Jing “Jim” Quan · Knowledge Management Research & Practice · 2007
Knowledge management is a method for simplifying and improving the process of sharing, distributing, creating, and understanding organizational knowledge. By conducting a knowledge audit, an organization can assess its stores of knowledge and the flows of this knowledge throughout the organization. This paper introduces a new approach to modeling and evaluating the results of a knowledge audit – Meta-Matrix analysis. Meta-Matrix analysis is a fairly new mathematical approach developed to model the various network relations of an organizational system. Meta-Matrix analysis focuses on the (1) agents (employees), (2) knowledge categories, (3) resources, and (4) processes or tasks. The resulting model represents the various network relations of an organization by integrating multiple and related network matrices into a single interrelated unit. A graphical representation of the model can be employed to provide a means of visually understanding the relationships. In addition, Meta-Matrix analysis provides an extensive collection of performance measures.