Solutioneering in user interface design
Harold Thimbleby, Will Thimbleby · Behaviour and Information Technology · 1993
Computerisation is the technological imperative, yet it often results in deeper social malaise than the simpler methods replaced; the alienations, even inefficiencies, that they represent become more rigidly entrenched (Weizenbaum, 1979). All this is well known and widely debated. It is systemic and seems intractable (Illich, 1973). This article discusses a similar problem at the level of user interface design, a