Technology transfer in the maintenance environment
Florence J. Bell · AFIPS conference proceedings · 1984
In 1982 The Equitable Life Assurance Society of the United States recognized that software maintenance requires major management attention, and established a maintenance producivity project (MPP). Maintenance was defined as any programming effort that requires at least 25% of a programmer's time to be spent understanding an existing system. Three potential areas were identified for technology transfer: the maintenance function, the maintenance environment, and maintenance metrics. Ongoing programs include cooperation with vendors in developing an integrated environment for the maintenance programmer and manager, a maintenance management handbook, and a maintenance managers' round table. Maintenance is becoming an established and recognized area of specialization for systems professionals at The Equitable.