A Trustworthy Sort Method for Shopping Customer Reviews Based on Correlation Degree with Product Features
Chun Ling Ding, Guo Sun Zeng, Wei Wang, Ting Huang · Applied Mechanics and Materials · 2014
Nowadays, customers can freely express shopping thoughts and reviews in e-commerce web sites. It results that people may be lost in the massive shopping reviews and cannot distinguish trusted reviews. This paper carries out a study on the trustworthy reviews in e-commerce web sites. We use the technique of words similarity to analyze the correlation degree between product features and customer reviews contents, and then propose a trustworthy sort method for shopping customer reviews.