Influence of Team Communication and Coordination on the Performance of Teams at the iCTF Competition
Shree Jariwala, Michael Champion, Prashanth Rajivan, Nancy J. Cooke · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · 2012
Effective team process is critical for the performance of cyber security teams. To examine this, we observed two comparably skilled cyber security teams participating in the International Capture the Flag (iCTF) competition held in December 2011. At the conclusion of the competition, we followed up with a focus group discussion with six members from the two teams. In this paper, we present our findings from the focus group interviews, on the relationship between team level factors and team performance. Findings from the focus group discussion indicate that team level factors such as team communication, coordination, team structure, and leadership play important roles in team performance.